Tecnimap 2010

Communications: General information

Note:

Communications list published.

Cooperation between administrations in the area of Information and Communications Technologies (ICTs) is one of the main objectives of the TECNIMAP Workshops. The content of the portion of the workshop dedicated to Presentations is, along with EXPOTECNIMAP, the most technical. The experiences and solutions offered here are a melting pot of the work of the public administration’s ICT professionals and also highlight the results of collaborative efforts with Spanish ICT companies.

The aim of Presentations session is twofold. On the one hand, the goal is to disseminate the knowledge and experiences acquired by public and private sector professionals in the course of working on different modernisation projects involving the application of Information and Communication Technologies and on the other hand to create a bank of good practices to facilitate the transmission of this knowledge and experience. Sharing and disseminating experiences will help those faced with similar needs or projects, saving the ever scant resources in our organisations and making us more effective and efficient.

These workshops will focus on three key aspects. The first has to do with making public services fully available to users electronically, without barriers in terms of time, space, resources or knowledge. The second is an appeal to transparency, the reduction of administrative workloads and ease of use to ensure an open, effective, efficient and high quality administration for users. The third aspect, which addresses the concept of sustainability, refers to the need to align public policies and hence administrative actions in order to foster a change in the productive model that is more respectful of our complex and ever-evolving environment.

The enactment of Law 11/2007 on the electronic access of citizens to public services, has required an enormous effort to improve public services and to develop an Electronic Administration in Spain. Everyone responsible for electronic services has been working and continues to work on adapting all procedures, services and processes not only to comply with the terms of the law but also to foster the use of electronic services by citizens and to gauge the demand for and use of these services. Their work has also focused on reducing the operating costs of public administrations while simultaneously improving public service levels, disseminating and distributing the new electronic services available to citizens and promoting interadministrative cooperation.

Coinciding with the Spanish Presidency of the Council of the European Union in 2010 and in keeping with the effort to bring the Tecnimap Workshops to European administrations, we will also be accepting presentation topics from the administrative branches of the EU and any of its member countries.

Presentation Programme

In this edition, the presentation topics are structured around four lines of work.

1.Services for users.
- Provision of services to citizens and businesses
- Open administration
- Social inclusion and accessibility
- Transparency and citizen participation
- Co-production of services
- Service quality
- Technological solutions for Web 2.0 development
- Social networks, blogosphere, electronic communications and opinion tools
- Demand for services
2.Economic implications and the single market.
- Mobile devices
- Multiplatform
- Mobility and telework
- Cross-border and intersectorial electronic interaction
- Electronic contracting
- Electronic billing
- Interoperable services
- Electronic documents and files; electronic records
- Cooperation between the public and private sector
3.Efficiency and sustainability.
- Rationalising the use of resources
- Cooperation in the construction of public services
- Interoperability between public administrations
- Re-using information and services
- Simplifying procedures
- Reorganising processes
- Reducing workloads
- Reducing environmental impact
- Collaborative working environments
- Measuring the use of services
4.Legal and technological initiatives.
- Compliance with Law 11/2007 on the electronic access to public services by citizens.
- Electronic administration development plans and strategies
- Digital identity, security, and reuse
- Identification and authentication methods in public administrations
- Technologically innovative applications for public administrations
- Citizens’ rights in the area of electronic administration and protection of personal data
- Technological neutrality
- Security, preservation and standardisation of information, formats and applications
- Common services and infrastructure of the electronic administration

Presentation Rules

1. Persons from the private or public sector may submit presentations describing a specific solution, experience or approach related to one of the points included in the Presentation Programme.
2.Presentations may only be submitted via the Workshop website: www.tecnimap.es, following the instructions found there. The portal contains a link to the form that must be used to submit the papers.
3.Presentations must be between 5 (minimum) and 12 (maximum) pages long on A4 paper, including graphics and attachments, if any. They must be in text document format using Verdana 10 font. Papers submitted in other formats will not be evaluated.
4.The topic of the presentation will be assigned by the author/signatory to one of the points of the Communications Programme (or more if it pertains to more than one).
5.An author/signatory may submit more than one paper.
6.Presentations submitted by companies are allowed as long as one of the signatories is an employee of the public administration.
7.Presentations from other EU member countries may be submitted in English.
8.The deadline for submission of presentations is zero hours on 16 February 2010.
9.The author/first signatory of the presentation must be registered for the Workshops, although the presentation can be sent prior to registration. Once the presentation is accepted, the author/first signatory must register.
10.The presentations accepted by the Evaluation Committee will be published on the TECNIMAP 2010 website.
11.The Committee will select the most relevant presentations from among those accepted and the authors of those presentations will have the opportunity to offer an oral presentation at the Workshop.
12.Authors will be notified well in advance of the date, time and location of the oral presentations at the Workshops.
13.The papers chosen for oral presentation will be presented at the workshops in Power Point, Flash or o SXI (Open Office) using only a CD or Pen Drive (USB) as support. The maximum number of transparencies per presentation is 20. The presentations must include a Table of Contents and Conclusions. The oral presentations will be limited to 20 minutes, including questions from the public. A presentation template can be found on www.tecnimap.es.
14.Each presenter is limited to one oral presentation.
15.The presentations that do not meet the requirements or are received after the deadline will not be considered.
16.The work accepted by the Evaluation Committee will become part of the TECNIMAP files.
17.TECNIMAP reserves the right to reproduce the presentations submitted.
18.The submission of presentations for evaluation implies the author’s acceptance of the preceding conditions.